Terms

Effective Date: July 6, 2026
Last Updated: July 6, 2026

1. Introduction

Apt4i Media LLC (“we,” “our,” or “us”) develops and publishes mobile games and applications, including Tile Haven and other Apt4i Media LLC apps that link to this Privacy Policy (collectively, the “Services”). This Privacy Policy explains how we collect, use, disclose, retain, and protect information when you use our Services.

By using Tile Haven or any other Apt4i Media LLC game or application that links to this Privacy Policy, you agree to the collection and use of information in accordance with this Privacy Policy.

This Privacy Policy is available at: https://apt4imedia.com/privacy

2. Information We Collect

2.1 Personal Information You Provide

Tile Haven does not currently require users to create an account or profile. We do not currently collect usernames, passwords, profile photos, or account login information through Tile Haven.

We may collect personal information that you voluntarily provide to us when you contact us for support or send us a privacy-related request.

Types of personal information you may provide:

  • Email address
  • Name, if you choose to provide it
  • Information included in your support request or message
  • Device, purchase, or gameplay details you choose to share for troubleshooting

2.2 Automatically Collected Information

When you use our Services, certain information may be collected automatically by the app, our service providers, or third-party SDKs used in the app.

Device and Technical Information:

  • Device type, model, operating system, and app version
  • Advertising ID, app instance ID, Firebase installation ID, app set ID, and similar app or device identifiers
  • IP address and approximate location derived from IP address
  • Mobile network information
  • Language, region, and device settings

Usage and Gameplay Information:

  • App launches, session duration, screens viewed, and general app activity
  • Game progress, level events, gameplay statistics, and feature usage
  • In-app purchase events and purchase status
  • Crash reports, diagnostics, error logs, and performance data

Advertising Information:

  • Ad impressions, ad interactions, and ad performance data
  • Advertising identifiers used to serve, limit, personalize, or measure ads
  • Consent choices related to personalized advertising, where applicable

We do not collect precise GPS location from Tile Haven unless we specifically disclose that feature in a future update.

2.3 Third-Party Services

Our Services may use third-party services that collect information as described in their own privacy policies and data practices.

Google Firebase / Google Analytics for Firebase:

  • App usage analytics
  • Gameplay and progression events
  • App performance information
  • Crash reporting and diagnostic information

Google AdMob / Google Mobile Ads:

  • Advertisement serving and measurement
  • Advertising identifiers and ad interaction data
  • Personalized advertising data, where permitted and with consent where required
  • Fraud prevention, security, and ad delivery diagnostics

Google Play Billing:

  • In-app purchase processing
  • Purchase status, transaction confirmation, and refund-related information
  • We do not receive your full payment card information

3. How We Use Your Information

We use collected information for the following purposes:

3.1 Game Operation

  • Provide, maintain, and improve the game experience
  • Save game progress and app preferences
  • Enable game features and functionality
  • Process and validate in-app purchases
  • Restore eligible purchases where supported

3.2 Analytics and Improvement

  • Analyze usage patterns and player behavior
  • Understand level progression, feature usage, and app performance
  • Debug issues, fix crashes, and improve stability
  • Develop new features, updates, and content

3.3 Advertising

  • Display advertisements in the app
  • Measure ad performance and effectiveness
  • Prevent ad fraud, abuse, and invalid traffic
  • Provide personalized advertising where permitted and with consent where required
  • Provide non-personalized or limited ads where required by law, user settings, or consent choices

3.4 Communication and Support

  • Respond to support requests
  • Investigate bugs, purchase issues, and gameplay issues
  • Respond to privacy, data access, or deletion requests
  • Send important service-related communications if necessary

4. Information Sharing and Disclosure

4.1 Third-Party Service Providers

We may share information with trusted third-party service providers that help us operate, improve, monetize, and support our Services.

Google Firebase:

Google AdMob:

Google Play:

4.2 Legal Requirements

We may disclose information if required or permitted by law, including:

  • To comply with legal obligations
  • To respond to lawful requests from public authorities
  • To protect our rights, property, users, or business
  • To investigate potential violations, fraud, abuse, security issues, or technical problems

4.3 Business Transfers

If Apt4i Media LLC is involved in a merger, acquisition, sale of assets, financing, reorganization, or similar business transaction, user information may be transferred as part of that transaction.

5. Data Retention

5.1 Retention Periods

We retain information only as long as reasonably necessary for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

  • Local Game Progress Data: Game progress and preferences may be stored on your device and may be deleted when you uninstall the app or clear app data.
  • Analytics Data: Analytics and event-level data are retained according to our Google Analytics/Firebase settings and Google’s applicable retention controls.
  • Crash and Diagnostic Data: Crash reports, diagnostics, and related technical data may be retained according to Firebase and related service provider retention practices.
  • Advertising Data: Advertising data is retained according to Google AdMob and Google advertising policies and settings.
  • Purchase Information: Purchase records may be retained by Google Play and may be retained by us as needed for support, restoration, accounting, fraud prevention, or legal compliance.
  • Support Communications: Support emails and related communications may be retained for up to 3 years for quality assurance, dispute resolution, and recordkeeping.

5.2 Data Deletion

You may request deletion of personal information associated with you by contacting us at support@apt4imedia.com with the subject line “Privacy Request.”

Tile Haven does not currently offer user account creation. If we add account features in the future, we will provide a way to request account and associated data deletion from inside the app and through a web-based request method where required.

Please note that we may need to retain certain information where required by law, for legitimate business purposes, for security, fraud prevention, dispute resolution, purchase verification, or to comply with platform requirements.

6. Children’s Privacy

6.1 General Audience

Tile Haven is intended for a general audience and is not directed specifically to children under 13.

6.2 Children Under 13

  • We do not knowingly collect personal information from children under 13.
  • If we learn that we have collected personal information from a child under 13, we will take reasonable steps to delete it.
  • Parents or guardians may contact us to request review or deletion of information related to their child.

6.3 Parental Contact

If you are a parent or guardian and believe that your child has provided personal information to us, please contact us at support@apt4imedia.com with the subject line “Child Privacy Request.”

7. International Users and GDPR Rights

7.1 Legal Bases for Processing

For users in the European Economic Area, United Kingdom, Switzerland, or other regions with similar privacy laws, we process personal information based on one or more of the following legal bases:

  • Consent: Personalized advertising and certain tracking or analytics activities where consent is required.
  • Legitimate Interests: App analytics, service improvement, fraud prevention, security, and basic app functionality.
  • Contract Performance: Providing the game, processing purchases, and delivering requested features.
  • Legal Obligations: Compliance with applicable laws, platform requirements, accounting, and dispute resolution.

7.2 Your GDPR Rights

Depending on your location, you may have the right to:

  • Access: Request a copy of your personal information.
  • Rectification: Request correction of inaccurate or incomplete personal information.
  • Erasure: Request deletion of your personal information.
  • Restriction: Request that we limit how we process your personal information.
  • Portability: Request your personal information in a portable format, where applicable.
  • Objection: Object to processing based on legitimate interests.
  • Withdraw Consent: Withdraw consent where processing is based on consent.

7.3 Data Controller

Apt4i Media LLC is the data controller for personal information that we collect directly from you or determine the purposes and means of processing for.

7.4 International Transfers

Your information may be processed and stored in the United States or other countries where we or our service providers operate. These countries may have privacy laws that differ from those in your country. Where required, we rely on appropriate safeguards for international data transfers.

8. California Privacy Rights

8.1 California Consumer Rights

California residents may have the right to:

  • Know what categories of personal information we collect, use, disclose, sell, or share.
  • Request access to personal information we have collected about them.
  • Request deletion of personal information, subject to certain exceptions.
  • Request correction of inaccurate personal information.
  • Opt out of the sale or sharing of personal information where applicable.
  • Limit the use and disclosure of sensitive personal information where applicable.
  • Not be discriminated against for exercising privacy rights.

8.2 Categories of Personal Information We May Collect

Depending on how you use our Services, we may collect the following categories of personal information:

  • Identifiers: Device identifiers, advertising ID, app instance ID, IP address, and email address if you contact us.
  • Commercial Information: In-app purchase history, purchase status, and transaction-related information.
  • Internet or Electronic Network Activity: App usage, gameplay events, ad interactions, diagnostics, and crash logs.
  • Geolocation Data: Approximate location derived from IP address. We do not collect precise GPS location unless disclosed in a future update.
  • Inferences: Advertising or analytics-related inferences used to understand app usage or provide relevant ads.

8.3 Do Not Sell or Share

We do not sell personal information for money. We may share certain identifiers, app activity, ad interaction data, and device information with advertising partners to provide, measure, limit, personalize, or improve ads. Depending on your location, this may be considered “sharing” for targeted advertising under applicable privacy laws.

You can limit personalized advertising through your device settings, applicable consent choices, or by contacting us at support@apt4imedia.com with the subject line “Do Not Sell or Share Request.”

9. Data Security

9.1 Security Measures

We use reasonable administrative, technical, and organizational measures designed to protect information from unauthorized access, loss, misuse, alteration, or disclosure.

  • Secure transmission where supported by service providers
  • Access controls and limited access to information
  • Use of established third-party platforms for analytics, advertising, billing, and diagnostics
  • Review of privacy and security practices as part of app maintenance

9.2 No Guaranteed Security

No method of transmission or storage is 100% secure. While we work to protect your information, we cannot guarantee absolute security.

10. Advertising, Tracking, and Consent

10.1 Personalized and Non-Personalized Advertising

Our Services may display ads through Google AdMob or other advertising partners. Ads may be personalized based on your interests, app activity, device identifiers, advertising identifiers, or other information, where permitted by law and platform rules.

Where required, we may ask for your consent before showing personalized ads or using certain advertising-related technologies. If you do not provide consent, you may still see ads, but they may be non-personalized or less relevant.

10.2 Consent Choices

Users in the European Economic Area, United Kingdom, Switzerland, and other applicable regions may be shown a consent message that allows them to make choices about personalized advertising and related data processing.

You may be able to update your privacy or consent choices through in-app privacy options where available, through device settings, or by contacting us.

10.3 Android Advertising Controls

You can limit or reset advertising identifiers through your Android device settings. Available settings may vary depending on your device and Android version.

  • Open your device settings.
  • Go to Privacy, Google, or Ads settings.
  • Adjust ad personalization, reset your advertising ID, or delete your advertising ID where available.

10.4 Analytics Tracking

We use analytics services to understand how users interact with our Services, improve gameplay, fix bugs, and measure performance. Analytics data may include app events, device information, approximate location, session activity, and diagnostics.

11. Your Choices and Controls

11.1 Advertising Preferences

  • Adjust ad personalization settings on your Android device.
  • Use consent choices shown in the app where available.
  • Reset or delete your advertising ID where supported by your device.

11.2 Data Management

  • Contact us to request access, correction, deletion, or other privacy rights where applicable.
  • Uninstall the app to stop further app-based data collection.
  • Clear app data on your device to remove locally stored progress or preferences, where supported by your device.

11.3 Communications

We do not currently send marketing emails through Tile Haven. If we offer optional marketing communications in the future, you will be able to opt out as required by law.

12. Updates to This Privacy Policy

We may update this Privacy Policy periodically. When we make changes, we may notify users by:

  • Posting the updated Privacy Policy on this page
  • Updating the “Last Updated” date
  • Providing in-app notice for material changes where appropriate

Your continued use of the Services after an updated Privacy Policy becomes effective means you accept the updated Privacy Policy.

13. Contact Information

If you have questions about this Privacy Policy, our privacy practices, or your privacy rights, contact us:

Email: support@apt4imedia.com
Company: Apt4i Media LLC

For privacy-related requests, please include “Privacy Request” in the subject line.

14. Dispute Resolution

14.1 Complaint Process

  1. Contact us directly at support@apt4imedia.com.
  2. We will review and respond to your request within a reasonable period of time and within the timeframe required by applicable law.
  3. If you are not satisfied with our response, you may contact the relevant privacy or data protection authority in your region.

14.2 Regulatory Authorities

  • EU/EEA: Your local Data Protection Authority
  • United Kingdom: Information Commissioner’s Office
  • California: California Privacy Protection Agency or California Attorney General
  • United States: Federal Trade Commission

This Privacy Policy is effective as of July 6, 2026 and governs the use of Tile Haven and other mobile games and applications developed and published by Apt4i Media LLC that link to this Privacy Policy.